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The Course Contents
1. BECOME A BUSINESS COACH
- Why become a management consultant/business coach?
- Are you qualified?
- Pitfalls and opportunities of self-employment
2. RUNNING A MANAGEMENT CONSULTANCY BUSINESS – PART 1
- An introduction to Management Consultancy
- What to consider when establishing your office or workspace
3. RUNNING A MANAGEMENT CONSULTANCY BUSINESS – PART 2
- How to use questionnaires to work with clients
- How can you be an advisor, project manager, coach and trainer?
- How to help a start up business
- How to help a business that is ‘in trouble’
- How to help a business that needs to expand
4. HELPING CLIENTS DECIDE ON BUSINESS STRATEGY
- Setting up clear goals
- Understanding the current business climate
- Making a business/financial plan
- Cash flow management
- Varying needs of different individuals
5. IMPROVING A CLIENT’S CUSTOMER SERVICES
- The importance of a customer
- The cycle of service
- Sales versus customer service
- Using the cycle of service to boost business
- Troubleshooting
6. INCREASING A CLIENT’S SALES
- Defining ‘sales’
- A look at some situations
- Topics for expansion
7. IMPROVING A CLIENT’S MARKETING
- Your client's niche
- The value your client offers that niche
- Features versus benefits
- Marketing their products
8. IMPROVING YOUR CLIENT’S FINANCES – PART 1
- What to do if you don’t have financial experience
- Follow the money
- Book-keeping/accounting practices
- Financial forecasts
- Sales
- Outsourcing
9. IMPROVING YOUR CLIENT’S FINANCES – PART 2
- Using the sales ledger to generate business
- Getting control of accounts receivable
- Financing expansion
10. SOLVING A CLIENT’S PRODUCTION, OPERATIONS OR PRODUCTIVITY PROBLEMS
- Evaluate how the entire business functions
- Five common problem areas
- Look for ways to make improvements
11. DEVELOPING AN OWNER’S LEADERSHIP AND DELEGATION SKILLS
- Identification of skills available through associates and colleagues, temporary, part-time and administrative team members.
- Six areas to ensure effective communication delegation of tasks.
- How to accomplish more in less time through delegation.
- Research about the best leaders.
- How to effectively delegate different tasks to different types of team members.
- Progress reporting and how to ensure delegated tasks remain on schedule and within budget.
12. IMPROVING A CLIENT’S STAFF RECRUITMENT, RETENTION AND DEVELOPMENT
- Defining a job description
- Ways to find qualified prospects
- The interview process
- The offer letter
- How to retain qualified employees
- Employee development
- Building teamwork
13. SPECIALITY COACHING – HOW TO HELP SMALL BUSINESSES
- Why many small retailers need a business consultant
- Three types of retailing prospects you can help
- How to get hands-on retailing experience quickly
- Where to find advice and ideas from other experts
- Questions to ask clients before you give advice
14. MARKETING YOURSELF
- How to look for work
- 6 ways to look for clients
- Getting experience
- Your first meeting
- Understanding your client’s needs
15. THE ADVANCED BUSINESS COACH
- Types of business
- Your business plan
- Alternative financial resources
- More on finding clients
- How to improve your own sales letter
- How to keep clients happy
- Deciding how much to charge
- Letter of agreement
- Getting paid - chasing your money
16. END OF COURSE ADMINISTRATION
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